Privacy Policy

This Privacy Policy explains how Deft Systems may collect, use, store, share, and protect personal data through this website, contact forms, business communications, and SMS-related interactions. This version is designed to be more GDPR-aligned for a marketing website, but it should still be reviewed against your real operational practices, vendor contracts, and legal obligations before production use.

Controller Identity

For purposes of this website, the data controller is Deft Systems, PO Box 954, Euless, TX 76039. You can contact us at info@deftsystems.com or +1 877 456 6755 regarding privacy or data-rights requests.

Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, and message content when you contact us or request a demo.

We may also collect limited technical information such as IP address, browser type, device data, referring pages, and security-related interaction data where needed for site operation, abuse prevention, and request handling.

Purposes and Legal Bases

We process personal data to respond to inquiries, schedule demos, provide requested information, protect the website against fraud or abuse, maintain website security, and operate the site effectively.

Where GDPR applies, our legal bases generally include taking steps at your request before entering into a contract, our legitimate interests in operating and securing the site, compliance with legal obligations where applicable, and consent where legally required.

Cookies and Site Technology

This website may use essential cookies, logs, and related technologies to maintain site functionality, process forms, and support fraud prevention and monitoring. We aim to avoid loading non-essential third-party resources by default where practical.

Google reCAPTCHA

Our contact form may use Google reCAPTCHA v3 to help detect abusive or automated submissions. When reCAPTCHA is used, Google may process technical data such as IP address, browser details, and interaction signals in accordance with Google’s own privacy terms.

We trigger reCAPTCHA around the contact form interaction rather than broadly across the website to reduce unnecessary third-party data sharing. Our legal basis for this processing is generally our legitimate interest in protecting the website and its forms from spam, abuse, and fraud.

Recipients and Sharing

We may share information with service providers that help us host the website, protect the site, process communications, deliver form submissions, or support business operations. We may also disclose information when required by law, to protect rights and security, or in connection with a business transfer.

International Transfers

Because some of our service providers may be located outside the European Economic Area, personal data may be transferred internationally. Where required, we rely on appropriate safeguards such as contractual protections or other lawful transfer mechanisms.

Data Retention and Security

We retain information for as long as reasonably necessary to fulfill business, legal, security, and operational purposes, including responding to your request and maintaining reasonable business records. We use reasonable administrative, technical, and organizational measures to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

Your GDPR Rights

If GDPR applies to you, you may have rights including access, rectification, erasure, restriction, objection, and data portability, subject to applicable law. You may also have the right to withdraw consent where processing is based on consent.

You can exercise these rights by contacting info@deftsystems.com. We may need to verify your identity before fulfilling a request.

Complaints

If you are in the EEA, you may also have the right to lodge a complaint with your local supervisory authority if you believe your personal data has been processed in violation of applicable law.

SMS Privacy

If you provide your mobile number and opt in to receive text messages from Deft Systems, we may send SMS messages related to demos, support, scheduling, reminders, or marketing depending on your consent.

SMS consent is not shared with third parties or affiliates for their own marketing purposes. Mobile information will only be used to support the messaging services you requested, along with our internal operations and service providers acting on our behalf.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and plan.

You can opt out of SMS communications at any time by replying STOP. For help, reply HELP or contact us directly. Opting out of marketing messages will not affect transactional or service-related communications that are necessary to fulfill your requests, where permitted by law.

Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children through this site.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page unless otherwise stated.

Contact

If you have questions about this Privacy Policy or your information, contact Deft Systems at info@deftsystems.com or +1 877 456 6755.